privacy policy
Last Updated: September 14, 2026
Framework Island, LLC ("Framework Island," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use our products and services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you provide directly to us, information collected automatically when you use our website, and information provided through communications with us.
Information You Provide
Depending on how you interact with Framework Island, we may collect:
- Name
- Email address
- Phone number
- Company name and job title
- Information submitted through forms
- Information you provide when scheduling a meeting
- Communications and correspondence you send to us
- Information you provide when requesting information about our companies, products, services, or investments
- Any other information you voluntarily provide
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of visits
- General usage and interaction information
We may use cookies, analytics tools, and similar technologies to understand how visitors use our website and improve our services.
2. How We Use Information
We may use the information we collect to:
- Provide, operate, and improve our website and services
- Respond to inquiries and requests
- Communicate with you about Framework Island, our companies, products, services, and events
- Schedule and manage meetings
- Send requested information and resources
- Provide customer or prospect support
- Develop and improve our products and AI systems
- Analyze website usage and business performance
- Maintain security and prevent fraud or abuse
- Comply with legal and regulatory obligations
- Carry out other purposes disclosed at the time information is collected
We may also use information to develop, test, and improve internal systems and AI-powered tools, subject to applicable law and our contractual obligations.
3. Two-Way Text Messaging & SMS Consent
Framework Island may offer two-way text messaging as a way to communicate with individuals who choose to engage with us by text message.
How You Opt In
Our SMS program uses a user-initiated opt-in process.
To begin, you send a text message to a Framework Island-designated phone number. We may then respond with a message asking you to confirm that you would like to receive text messages from Framework Island.
You become opted in to receive ongoing text messages when you reply with an affirmative response, such as "YES," or otherwise follow the instructions provided in the opt-in message.
Your affirmative response constitutes your consent to receive text messages from Framework Island at the phone number from which you initiated the conversation.
What You May Receive
Depending on your interaction with us, text messages may include:
- Responses to your questions or requests
- Meeting confirmations and reminders
- Follow-up communications
- Information about Framework Island, our companies, products, and services
- Other messages related to the purpose for which you initiated the conversation
Because this is a two-way messaging program, you may also reply to our messages. Your messages and our responses may be retained as part of our communication history.
Message and data rates may apply. Message frequency varies. Consent is not a condition of purchasing any product or service.
Opting Out
You can withdraw your consent and stop receiving text messages at any time by replying STOP.
After receiving an opt-out request, we will stop sending recurring text messages to that number, except for messages necessary to process or confirm your opt-out request or as otherwise permitted by applicable law.
You may also reply HELP for assistance.
If you later wish to receive text messages again, you may initiate a new conversation and complete the opt-in process again.
SMS Information and Third Parties
We may share your phone number and SMS-related information with third-party service providers that help us operate our messaging program, such as SMS providers, telecommunications providers, CRM platforms, and technology vendors.
These providers process information on our behalf and are not authorized to use your phone number or message content for their own independent marketing purposes.
Framework Island does not sell or rent your phone number or SMS opt-in information to third parties for their own marketing purposes.
4. How We Share Information
We may share information with:
Service Providers
We may use third-party companies to help operate our business, website, communications, CRM, analytics, scheduling, hosting, AI, and other technology infrastructure.
These companies may process information on our behalf and are generally contractually restricted from using your information for purposes unrelated to providing services to us.
Business Transfers
If Framework Island is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction.
Legal Requirements
We may disclose information if reasonably necessary to:
- Comply with applicable law
- Respond to lawful requests from governmental authorities
- Protect our rights or property
- Investigate fraud or abuse
- Protect the safety of our users, employees, or others
We do not sell personal information for monetary consideration.
5. Cookies and Analytics
We may use cookies, pixels, analytics tools, and similar technologies to understand how visitors interact with our website and improve our digital experiences.
These technologies may collect information such as pages visited, approximate location, device information, referral sources, and interactions with our website.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their privacy policies before providing them with personal information.
7. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information is completely secure. We cannot guarantee the absolute security of your information.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business and financial records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
9. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your personal information is used or shared
- Opt out of certain marketing communications
- Exercise applicable rights relating to automated decision-making or targeted advertising
To make a privacy request, contact us at:
hannah@frameworkisland.comWe may need to verify your identity before completing certain requests.
10. Children's Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or services.
When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website or services after an updated Privacy Policy is posted constitutes acceptance of the updated policy to the extent permitted by law.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Framework Island, LLC
hannah@frameworkisland.com